An Exceptional Experience with All City RemodelingI am absolutely thrilled to share my experience working with Gerald "Jerry" Casaletto of All City Remodeling. His dedication, expertise, and unwavering commitment turned a devastating situation into an incredible success.
In early February 2023, Massachusetts endured several days of extreme cold and high winds. At the time, my in-laws' home had been unoccupied for months, as both elderly homeowners were hospitalized with serious illnesses. Tragically, a water pipe on the second floor burst due to the freezing temperatures, causing extensive damage upstairs and severe flooding on the first floor.
A neighbor noticed water pooling in the driveway and immediately alerted us. When I arrived, I was horrified by the extent of the destruction. After the fire department shut off the water and utilities, I contacted the insurance company to file a claim.
Despite my in-laws paying their premiums faithfully for over 50 years without ever filing a claim, the insurance company initially refused to cover the loss, alleging the home had not been checked frequently enough. This was completely false-my wife and I had been conducting regular walk-throughs. Thankfully, with the expertise of Seltser & Goldstein Public Adjusters, we were able to get the claim approved.
Not knowing who to trust for the extensive repairs, we were referred to Jerry Casaletto by Bob Brown of Seltser & Goldstein. From the moment we met Jerry, we felt completely at ease. Within minutes, we knew All City Remodeling was the right choice. Jerry exuded confidence and professionalism, assuring us that the work would be done right, on time, and with exceptional quality-and he exceeded even our highest expectations.
Jerry is an outstanding communicator. He kept us informed throughout the entire remodeling process and made dozens of valuable suggestions along the way. What truly set him apart was his initiative and attention to detail-making improvements we hadn't even thought of, without additional cost or delay.
For example:
- Preventing future disasters - He proactively relocated key plumbing away from exterior walls to protect against freezing.
- Enhancing comfort - He added special sound insulation to the lavatory off the kitchen, significantly improving privacy.
- Countless thoughtful touches - From small refinements to major upgrades, every detail reflected his craftsmanship and good taste.
And the best part? Jerry stayed within budget and finished ahead of schedule.
The final result is nothing short of stunning. The home has been beautifully transformed, and I will be sharing photos-including before images showing the devastating damage-to showcase Jerry's incredible work.
Bottom line:
If you need a contractor you can trust-someone who is skilled, communicative, and truly cares about delivering outstanding results-I give my highest possible recommendation to Jerry Casaletto and All City Remodeling.
⭐ Five stars all the way!